Privacy Policy

Privacy Policy pusy77 — Your Information Is Always Protected

Pusy77 takes the privacy of every member seriously. This document clearly explains how we collect, use, store, and protect your personal data — no hidden terms, no sharing without consent.

Last Updated: 1 January 2026

Quick summary: pusy77 only collects data that is strictly necessary for platform operations. We do not sell your data to any third party for marketing purposes. All information is protected with 256-bit SSL encryption. You have the right to access, correct, or request deletion of your data at any time.

1 Introduction

Welcome to the pusy77 Privacy Policy. We understand that your personal information is a trust placed in us, and we do not take that responsibility lightly. This Privacy Policy explains in detail our practices regarding the collection, use, disclosure, and protection of your personal data.

This policy applies to all users who access or use the pusy77 platform, including the official website, mobile apps for Android and iOS, and any related services we provide. By using any pusy77 service, you confirm that you have read and agreed to this Privacy Policy.

We comply with applicable data protection laws, including Malaysia's Personal Data Protection Act 2010 (PDPA). If you have any questions about how we handle your data, our privacy team is ready to assist through the available support channels.

2 Data We Collect

Pusy77 collects various categories of information depending on how you interact with our platform. Below is a detailed explanation of each category:

Data Category Examples of Information Collection Method
Identity Information Full name, date of birth, identity card / passport number Registration form, KYC process
Contact Information Phone number, email address, residential address Account registration, profile updates
Financial Information Bank account number, bank name, transaction records Deposit and withdrawal process
Technical Data IP address, device type, operating system, web browser Automatic via system logs
Usage Data Game records, session duration, game preferences Automatic during platform use
Communication Data Support chat history, sent emails Interactions with the support team

We only collect data that is strictly necessary for the stated purposes. Any data that is no longer needed will be deleted in accordance with our retention policy.

pusy77 will never ask for your password via email, chat, or phone call. If you receive such a request, it did not come from us — please report it to our support team immediately.

3 How We Use Your Data

The data we collect is used solely for legitimate purposes related to the operation of the pusy77 platform. Your data is used as follows:

  • Account Management: To create, verify, and maintain your member account, including any required identity verification (KYC) processes.
  • Transaction Processing: To securely and accurately process deposits, withdrawals, and all financial transactions.
  • Customer Service: To respond to inquiries, resolve complaints, and provide technical assistance to members.
  • Platform Security: To detect and prevent fraud, money laundering, unauthorized access, and other security threats.
  • Legal Compliance: To fulfill the legal and regulatory obligations applicable to our operations.
  • Platform Improvement: To analyze usage patterns for the purpose of improving user experience and developing new features.
  • Service Communications: To send important notifications related to your account, changes to terms, or security updates.
  • Marketing (with consent): To send promotional offers and the latest updates exclusively to members who have consented to receive them.

You may withdraw consent to receive marketing communications at any time by contacting our support team or through your account settings. Withdrawing this consent does not affect your core account services.

4 Information Sharing

Pusy77 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. However, there are limited situations where we may share your information with the following parties:

  • Payment Service Providers: Payment gateway providers such as FPX, DuitNow, Touch 'n Go eWallet, and card processors to facilitate financial transactions. They receive only the minimum data required to process payments.
  • Game Software Providers: Gaming companies that provide game titles on our platform may receive limited session data for technical purposes and game fairness auditing.
  • Regulatory Authorities: When required by law, court order, or a valid request from a law enforcement agency.
  • Identity Verification Services: Trusted third-party providers to assist with the KYC process and age verification for legal compliance.
  • Associated Companies: Entities within the pusy77 group of companies involved in platform operations, subject to the same privacy protections.

All third parties we work with are required to comply with strict security and privacy standards. They are not permitted to use your data for any purpose other than those specified in their service agreements with us.

In the event of a company merger, acquisition, or asset sale, members' personal data may be transferred as part of that transaction. We will notify members before any data is transferred and it will be subject to a different privacy policy.

5 Encryption & Security

The security of your data is pusy77's top priority. We implement multiple layers of technical and organisational protection to ensure your information remains secure at all times:

  • 256-bit SSL Encryption: All data transmitted between your device and the pusy77 servers is encrypted using the highest-grade Transport Layer Security (TLS) technology, making it unreadable to any unauthorized party.
  • Database Encryption: Sensitive data stored in our databases, including financial information and identity documents, is protected with additional encryption at the storage level.
  • Two-Factor Authentication (2FA): This additional security feature is available to all accounts and we encourage every member to activate it for maximum protection.
  • Continuous Monitoring: Our system is monitored around the clock to detect any suspicious activity or unauthorized access attempts.
  • Regular Security Audits: We conduct regular penetration testing and security audits by independent security experts.
  • Internal Access Controls: Our staff only have access to the data required for their role, and all access is logged and monitored.

While no system can guarantee absolute security, pusy77 continuously updates and strengthens our security infrastructure in line with the latest cyber threat developments. Should any security incident occur that affects your data, we will notify you within the timeframe required by law.

6 Cookies

The pusy77 website and app use cookies and similar tracking technologies to enhance your experience. Below are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login, session security, and language preferences. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collecting information on how you use the platform — pages visited, time spent, and errors encountered — to help us improve our services.
  • Functional Cookies: Storing your preferences such as language, text size, and display settings to deliver a more personalized experience.
  • Analytics Cookies: Helping us understand overall platform usage patterns without identifying individual users.

You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the pusy77 platform. For more information on managing cookies, please refer to your web browser's help documentation.

7 Your Rights

As a data subject, you have the following rights regarding your personal information under Malaysia's Personal Data Protection Act 2010:

Right of Access

You have the right to request a copy of all personal data we hold about you at any time.

Right to Rectification

You may request correction of any inaccurate or incomplete data via your profile settings or by contacting customer support.

Right to Erasure

You may request the deletion of your data, subject to legal obligations that prevent immediate removal.

Right to Object

You may object to the processing of your data for direct marketing or profiling purposes without your consent.

Right to Portability

You have the right to receive your personal data in a machine-readable format for transfer to another provider.

Right to Withdraw Consent

You may withdraw consent for data processing at any time without affecting any processing that has already taken place.

To exercise any of the above rights, please contact our privacy team via email or Live Chat. We will process your request within 30 calendar days. In complex cases, this period may be extended to up to 60 days, with notice provided to you.

8 Data Storage

Pusy77 retains your personal data only for as long as necessary to fulfill the purpose of collection or to comply with legal requirements. Below are our data retention guidelines:

  • Active Account Data: Retained for the duration your account is active and for a defined period after account closure as required by law.
  • Financial Transaction Records: Retained for a minimum of 7 years from the transaction date in accordance with financial and anti-money laundering legal requirements.
  • Communication Logs: Support chat history and emails are retained for 3 years for dispute resolution purposes.
  • Technical Data: System logs and IP data are retained for 90 days for security and incident investigation purposes.
  • KYC Documents: Copies of identity documents are retained for the period required by applicable law, typically 5 to 7 years after the business relationship ends.

When data is no longer needed and there is no legal obligation to retain it, we will securely delete it using non-recoverable deletion methods.

9 Privacy Policy Changes

Pusy77 reserves the right to update or amend this Privacy Policy from time to time in accordance with changes in law, technology, or our business practices. Whenever we make significant changes, we will:

  • Updating the "Last Updated" date shown at the top of this document.
  • By displaying a clear notice on the platform's home page and within your account.
  • Sending notifications via your registered email for highly material changes.

Your continued use of the pusy77 platform after any Privacy Policy changes take effect will be considered your acceptance of the updated policy. We encourage you to review this page periodically. If you disagree with any changes, you have the right to close your account and request deletion of your data in accordance with the procedures outlined in your rights section.

10 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:

  • Live Chat: Available 24/7 via the chat icon at the bottom corner of the pusy77 platform or mobile app.
  • Privacy Email: [email protected]
  • Official Telegram: Via the official pusy77 Telegram channel listed in our app.

Our team will endeavour to respond to all privacy-related enquiries within 3 business days. For more complex complaints, we will inform you of the expected resolution timeframe and provide regular updates.

If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection or the relevant data protection authority in your country.

pusy77 is committed to being a transparent and responsible platform. Privacy is not merely a legal obligation for us — it is a core value that shapes how we build and operate every aspect of our service.

Why Your Data Is Safe with pusy77

We invest in the best technologies and processes to ensure your privacy is protected at all times

Bank-Grade Encryption

All your data is transmitted and stored with 256-bit SSL encryption — the same security standard used by leading banking institutions in Malaysia.

No Data Selling

Pusy77 has never and will never sell member personal data to advertisers or third-party marketing companies. Your data belongs entirely to you.

Controls in Your Hands

You may access, correct, or request deletion of your data at any time through your account settings or by contacting our support team.

Malaysia PDPA Compliance

We are fully compliant with Malaysia's Personal Data Protection Act 2010. All data processing is carried out on a clear and lawful legal basis.

Secure Identity Verification

Our KYC process uses encrypted, secure channels. Your identity documents are stored with additional protection and cannot be accessed by unauthorized personnel.

Immediate Security Notifications

We will notify you promptly if we detect any suspicious activity on your account or if a relevant security incident occurs.

Safe & Trusted Platform

Your Privacy Protected, Your Gaming Peace of Mind

Join millions of pusy77 members enjoying a safe, fair, and exciting online gaming experience — with full confidence that their personal data is always protected.

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